Technology Help

Need assistance?  Give us a call at 770-533-7048, complete the form below, or visit our Knowledge Base.  Please note that you are responsible for your own devices and data.  We cannot provide support for your personal devices aside from best effort and even that is very limited.

IT Helpdesk Hours:
Monday – Thursday 8:00 am until 6:00 pm
Friday 8:00 am until noon

**Keep in mind that your student email account will be the main form of communication between you as a student and Lanier Technical College. Please remember to check it regularly!


Are you a new Student? Click Here to Get Started


Student Password Information

The default password is your date of birth in the format of the abbreviation of the month (three characters with the first capitalized), followed by the day and four digit year.  For example, January 3rd, 2002 would be: Jan032002.   BEFORE YOU CAN ACCESS BLACKBOARD OR BANNERWEB, you MUST change your password away from the default.  Login to or use a computer on campus to change your password.  This is a one-time requirement to change it AWAY from the default.

If you aren’t required to change your password at login, you can change your password using this article.

ALL students, you will use the same login information for Blackboard, BannerWeb, and Campus Computers.  The username is your full email address.

Students that do not know their username and/or email address can access that information by visiting The student will have to know their student ID number (910xxxxxx) when they get to this page.

You may also find helpful information in our Knowledge Base.

Please fill out information in the form below so that we may assist you in the most efficient manner possible or give us a call at 770-533-7048.