Sales Manager Training Course

Become a Sales Manager Online

For any organization to have financial success, it must have a desirable product and the ability to bring that product to the right consumer. This 100% online course will help you learn how both aspects of a sales strategy is key to building a sales team, effectively managing different skill sets, and ultimately meeting sales goals. Key topics include how to lead a sales team, how to create and implement a sales plan, how to identify and qualify prospects, and more.

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Job Outlook for Sales Managers

• According to the Bureau of Labor Statistics, sales managers earn a median annual salary of $127,490.
• The BLS also projects the employment of sales managers to grow 7% from 2020 to 2030, about as fast as the average for all occupations. About 37,000 openings for sales managers are projected per year, on average, over the next decade.

Course Objectives

• Basic sales mechanics
• Techniques for leading and managing a sales team
• Customer relationships and customer success
• Planning and executing a sales strategy

Prerequisites and Requirements

There are no prerequisites to taking this course.

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Curriculum

• SALES SKILLS
• CUSTOMER NEEDS
• CALL CENTER SALES TRAINING
• TRADE SHOWS: GETTING THE MOST OUT OF YOUR EXPERIENCE
• CRM – INTRODUCTION TO CUSTOMER RELATIONSHIP MANAGEMENT
• DYNAMITE SALES PRESENTATIONS
• YOUR EMOTIONAL INTELLIGENCE
• IMPLEMENT QUALITY CUSTOMER SERVICE
• DEVELOP PRODUCT KNOWLEDGE
• KNOW YOUR CONSUMERS
• IDENTIFY SALES PROSPECTS
• DEVELOP A SALES PLAN
• IMPLEMENT SALES PLAN
• BUILD CLIENT RELATIONSHIPS & NETWORKS
• LEAD & MANAGE A SALES TEAM
• MANAGE A QUALITY CUSTOMER SERVICE

Instructors

Jamie Calbeto

Jamie Calbeto is an educator specializing in business, information technology, and logistics. He was both faculty at RMIT University Vietnam for more than a decade, teaching supply chain management and coordinating in the School of Business. Calbeto holds a Bachelor of Economics from University of Central Florida, a Master of Science in Industrial Technology from East Carolina University, and a Graduate Certificate in Tertiary Teaching and Learning.

Sales Manager FAQs

WHAT DO SALES MANAGERS DO?

Sales managers’ responsibilities vary depending on the size of their organizations. However, most sales managers administer the distribution of goods and services by allocating sales territories, setting sales goals, and establishing trainings for the sales representatives in the organization.

WHAT ARE A SALES MANAGER’S MAIN RESPONSIBILITIES?

Ultimately, a sales manager’s responsibilities will vary by their employer and the field they work in. Common duties of sales managers include:

• Guide the sales strategy by projecting sales and determining the profitability of products
• Assign sales territories and set sales quotas
• Plan and execute trainings for sales representatives
• Monitor customer preferences to direct the focus of sales efforts

WHICH INDUSTRIES DO SALES MANAGERS WORK IN?

Virtually any industry that sells a product or service needs sales professionals, with wholesale trade being the largest sector. According to the BLS, some of largest growing industries for sales managers are retail trade, professional services, manufacturing, and finance and insurance.

CAN SALES MANAGERS WORK FROM HOME?

In many cases yes, sales managers can work from home depending on the company they work for. While sales managers occasionally travel, their office base might be at home. Ultimately, technology has streamlined working from home, but this will depend on the industry a sales manager works in and their employer’s preference.

Registration and Enrollment

This course is 100% online. Start any time.

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