Supervisor and Industry Leadership (SAIL)

Supervisor & Industry Leadership will be taught by subject-matter experts. The eight topics were developed by local industry leaders for both Supervisors and Industry Leaders:
An associate giving a presentation using a whiteboard

  • Problem Solving
  • Communicating for Results
  • Emotional Intelligence
  • Continuous Improvement
  • HR Do’s & Don’ts
  • Performance Management
  • Safety Focus
  • Leading Meetings

Course will be delivered in 12 weekly four-hour segments for a total of 48 hours of training and will include additional assigned practical applications for completion during the work week. Using the Hear, See, Do method is an investment to ensure that what is heard is actually learned and applied.

Attendance at all sessions is mandatory for certification.

Meet the Instructors

SAIL Schedule Spring 2025

Topics Competencies
Problem Solving
  • Problem discernment and awareness
  • Problem solving principles
  • Problem solving process leadership
  • Specific PS process experience / competency (ie 5y)
Communicating for results like a leader
  • Effective communication principles
  • Listening, Empathy, Feedback, Appreciation
  • Utilize a methodical communications process and develop practical skills
Personalities and Emotional Intelligence
  • Self-awareness, emotions of self and others
  • Understand personality types and effectively working with all
  • Team motivation and inspiration, principles and how to
Continuous Improvement
  • What is CI? Reasons and basis for CI. Effective CI structure
  • Ability to utilize Quality CI Core tools to identify problems and opportunities, analyze for improvement and develop solution
  • Team-based CI processes
HR Do’s and Don’ts
  • Understand HR Process and operate within the legal and policy limits
  • Understand documentation and the need
  • Understand the importance of the supervisor to the employees
  • Align leadership behaviors with the company and culture
  • Use digital and social media properly and effectively
Performance Management
  • Utilize skills re-writing, presenting, interviewing, coaching
  • Understand performance review and development process and delivery skills
  • Effective time management, stress control and delegation as can be managed through performance management
Safety focus and improvement
  • Importance and role of supervisor to safety culture
  • Job Safety Analysis
  • Near miss concept
  • Safety culture, attitude, enforcement, feedback
Leading Meetings
  • Provide the proper structure to support effective meetings
  • Understand process to prepare and conduct effective meetings

Supervisor & Industry Leadership (SAIL) Logo


Spring 2025 

Tuesdays from 8:00 AM to 12:00 PM

  • February 25
  • March 4, 11, 18, 25
  • April 1, 15, 22, 29
  • May 6, 13, 20

SAIL is offered in collaboration with Lanier Technical College, Workforce Strategies Group LLC, and the Georgia Mountains MFG Sector Workforce Development Strategy.

$2,500 per student

Training cost may be reimbursed by WIOA if eligible for Incumbent Worker Training. Business must be located in Banks, Dawson, Forsyth, Franklin, Habersham, Hall, Hart, Lumpkin, Rabun, Stephens, Towns, Union, or White county.

Enrollment is limited! Register today!